What do you mean by service request? 
A request to update a single designated area or page of your website. 

How long does it take to update my website after a request? 
I aim to update your website with 24 - 48 hrs of your request. 

Can I request to manage my own website? 

Of course !! Just send an email to hello@haydawn.com with your request and I will transfer your website management over to you. Don't worry I will continue to manage your website until the end of your subscription period.